Cart 0

Customer Service

Contact Information

Phone: (800) 621-1014
Fax: (847) 929-4586
Email: customerservice [at]

Corporate Headquarters
7305 St Louis
Skokie, IL 60076

Orders and Shipments

  • Free ground shipping within the contiguous United States.
  • Express shipping charges can be quoted upon request.
  • IL residents: 9.5% sales tax will be added to your order unless you supply your tax exemption number with your PO.
  • Canadian orders: Submit orders via email or fax. Freight and GST will be added to Canadian orders. Customs fees and duties are paid separately by the customer.
  • International Customers: We will gladly accept your order via email or fax. International orders must be prepaid, customer is responsible for all shipping, taxes, and duties fees.

Terms and Payments

  • Our terms to educational and medical institutions are net 30 days. Please supply our invoice number with your remittance.
  • Individuals ordering online must use credit card or PayPal. If order via phone or fax, you may pre-pay with a cashier's check or money order.

Exchanges and Refunds

If you are unsatisfied with your order in any way, please call (800) 621-1014 or email for return or exchange authorization. Due to regulations beyond our control we cannot issue refunds after 30 days.